Question 1

What are Webster Packs?

Accepted Answer

Webster Packs are a simple and safe way to organise your medications. Your tablets and capsules are packed into clearly labelled compartments based on the day and time they need to be taken, helping reduce missed doses and medication errors.
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They are ideal for aged care and home care clients, people managing multiple medications, and carers wanting extra peace of mind. Webster Packs can help make medication routines easier, safer, and more convenient.

Question 2

How do I get started?

Accepted Answer

Getting started is easy. Simply bring in:
All current prescriptions and repeat scripts
Any medications you currently have at home
A list of vitamins, supplements, or over-the-counter medications you take

Our pharmacists will review your medications, set up your medication profile, and organise your Webster Packs to suit your routine. We carefully check all medications for accuracy and work with you, your carers, and your healthcare providers to ensure everything is managed safely and correctly.

Question 3

What do I need to do each month?

Accepted Answer

We aim to make medication management as simple as possible for you.
Our team keeps your prescriptions and repeat scripts on file, manages your medication schedule, and tracks when repeats are running low. We’ll let you know when new prescriptions are needed so you can arrange an appointment with your GP in time. The only other thing you need to do is pay for your medication and pick up or organise a delivery of your Webster Packs.
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Once your Webster Packs are set up, you simply take your medications as directed while we handle the ongoing management behind the scenes. If there are any medication changes from your doctor, just let us know and we’ll update your packs accordingly.

Question 4

What is the cost of getting a Webster Pack?

Accepted Answer

We offer free Webster Packing services so all you need to pay for are your scripts.

Question 5

Can I get Webster Packs delivered?

Accepted Answer

Yes. We offer free delivery of your Webster Packs* and medications directly to your home, retirement village, or care facility for added convenience and peace of mind.

Our delivery service helps ensure your medications arrive safely and on time, making it easier to stay on track with your treatment.

*We offer free delivery to residents of Orange, please contact our friendly team to discuss delivery options if you reside outside of this suburb

Frequently Asked Questions About Medication Management Aids

What are Webster Packs?

How do I get started?

What do I need to do each month?

What is the cost of getting a Webster Pack?

Can I get Webster Packs delivered?